One of the first things we often hear when people come into our shop is ‘what gorgeous, bright colours!’, closely followed by ‘how do you paint your glass?’ Fused glass is, in fact, very different in that the layers of coloured glass we use to create our designs are placed into a kiln at very high temperatures, effectively ‘melting’ and joining the elements together to form the finished art (resulting in what Ben likes to think of the ‘boiled sweets’ effect). Likewise, fused glass does not use the same technique as blown glass, which involves a glassblower using a blowpipe to inflate molten glass into bubbles. Stained glass, however, is similar to fused glass in that the pieces are cut from coloured glass; the main difference is that the pieces are then assembled in a lead frame rather than fused in a kiln.
If you would like to discover how we make our design, we walk you through the process here.
Many of our lovely pieces find their forever homes as soon as they appear on our website, or before they’ve even made it there! This means that they will display as ‘pre-order’.
Pre-order products are items that are available to purchase but will be lovingly made to order, meaning that they will not be shipped immediately.
You will receive email updates from us letting you know of the progress of your pre-order piece, and be notified of when it is likely to be shipped.
If you are in any doubt about a purchase of a pre-order item, please do get in touch with us via the ‘Contact Us‘. We’re here to help!
We pack each of our glass pieces very carefully, which is why we are confident to offer a free replacement in case of breakage during transit. Please send us an email with a photo of the broken piece, and we will make and send you a new one as soon as possible.
Your wall panel should come with full instructions for mounting. If you are missing this instruction sheet, send us a message and we will email you a pdf instruction sheet.
Absolutely! We offer a custom design service. For a quotation, please get in contact, with the following information:
– type of piece required
– size of piece required
– details of the design and colour scheme you are looking for
We will contact you to discuss your project in detail, and will start work on it once you have approved the design, price, and estimated timescale.
Whilst our products are food safe, we do not recommend that you put your glass piece in the dishwasher.
Orders & Shipping in Ireland, N. Ireland, UK and International
CHRISTMAS DELIVERY INFO
Please note: We can only guarantee the delivery of products currently IN STOCK before Christmas if ordered by December 8th. We are on full steam to get things out so they maybe a little slower than usual to keep up so any PRE-ORDERS can only be guaranteed in Jan 2023. If you have any questions, please get in touch.
Thanks for your understanding. Tash & Ben x
Small items like trinket dishes, coasters, or suncatchers can be shipped via An Post or courier.
Items shipped via An Post should arrive within five working days from date of dispatch.
Larger items for delivery within Ireland are sent via a courier. These deliveries normally arrive within two to three days from date of dispatch.
We may occasionally have to use an alternative delivery method to the one selected; any difference in cost will be refunded to you.
Shipping to Northern Ireland will be by An Post, with deliveries normally arriving within three to five days from the date of dispatch.
If your delivery address is to the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance.
Being aware of your local tax laws is your responsibility, and we are unable to refund any amount charged at the point of delivery as Connemara Blue does not receive any amount of these additional taxes.
If you are in any way uncertain, please do contact us and we will do our best to help.
Shipping to countries within the EU will be by An Post. Delivery time will depend upon the country and can take up to 7 working days or more.
Shipping to the US and rest of the world will be by An Post. Delivery time will depend upon the country. Please do contact us if you would like more information specific to your delivery address.
We do not ship to Australia or New Zealand.
Shipping is calculated by weight on our website and particularly for larger items, we use custom packing to ensure your product arrives in perfect condition. In some cases, especially for wall panels, we may be able to combine and adjust the shipping cost manually. Please feel free to get in touch and we can discuss the best options available, complete your order by invoice and take it from there.
No problem, just get in touch and we can take it from there.
You have 14 days by the Consumer Protection Act to return any item in the same condition as you received it once we can put it back on the shelf for resale. You are responsible for the costs of returning the item to our shop in Clidfen.
Full details in Section 9 of our Terms & Conditions
Due to the personalised nature, custom orders cannot be exchanged for other items, or refunded.